Essential Duties and Responsibilities:

• Assists the Medical Billing Supervisor with the day-to-day management of all aspects of support staff functions.
• Locates and attaches related documents to correspondence, which requires the personal attention of the Medical Billing Supervisor.
• Handles details of a confidential nature, and performs administrative functions based on understanding of company policy.
• Frequently interacts with all employees within the company, as well as clients, vendors, and business relations.
• Directly supervises administrative staff including participation in interviewing, training, and appraising staff performance, planning, assigning, and directing work flow, review of clinical documentation to meet licensure/accreditation and contract requirements.
• Establish internal record keeping and reporting procedures in support of the all contract reporting requirement.
• Design, prepare, and distribute data collection forms. Make any necessary corrections to form information.
• Enter and/or assure the proper entry of data from data collection forms.
• Works with Quality Assurance personnel to streamline processes so front desk functions flow smoothly and consistently among all outpatient centers.
• Act as liaison between state reporting personnel and Program Staff members.
• Guarantee that all case records at the Agency are kept confidential.

Schedule:

• Type: Full-time
• Hours: 40+ hours each week (potential travel, possible Saturdays)

Education and Experience Qualifications:

• Associates degree in related field or one year certificate from college or technical school is required. In lieu of a degree or certificate, candidates with 3-6 months of related experience and 3 years of supervisory experience may be considered. 

Required Knowledge and Abilities:

• Must be familiar with a variety of grant and contract reporting requirements.
• Must be a person who pays close attention to detail and be proficient at data-entry.
• Must be proficient in computer software, including Word processing and spreadsheet applications. 
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one—on—one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply prescribed business etiquette procedures to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to learn quickly and to adapt to new situations.
• Ability to maintain the confidentiality of clients.

Physical Demands:

• The staff member is regularly required to sit and talk or hear.
• The staff member is occasionally required to stand and walk.
• The staff member may occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.
• The staff member must have the ability to move within and between agency buildings, standing, sitting, lifting and manipulating objects typically found in this work environment.
• The staff member may be required to work at any agency building as needed/directed and be responsible for her/his own transportation.
• The staff member may be required to work extended periods of time at a video display terminal (VDT).
• The staff member must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. 

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• IPERS retirement benefit
• Optional 401K
• Employee Assistance Program
• Generous PTO (20 days accrued in your first year)
• 9 paid holidays
• Paid trainings and CEU opportunities
• Public Student Loan Forgiveness employer
• Tuition reimbursement
• Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. 

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.