Community and Family Resources is a provider of substance use, problem gambling, and mental health services. We are currently seeking candidates for Information Technology Specialist (IT) position to provide tech support in our Des Moines Location. This position is instrumental in ensuring our facility has the needed technology capabilities for us to be serve our clients. 

Essential Duties and Responsibilities:

• Maintain operational, configuration or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. 
• Maintain data center environmental and monitoring equipment.
• Provide aid with both new hires and terminations to add or remove access within required company portal access pertaining to their roles. 
• Establish internal record keeping and reporting procedures in support of the information system.
• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Schedule:

• Type: Full-time
• Hours: 40 hours each week, generally Monday-Friday, 8a-4:30p.

Education and Experience Qualifications:

• Associate degree or higher in computer troubleshooting/networking.
• One-year satisfactory demonstrated experience in computers, networking and Data Systems may be substituted for each year of required education post Associates level.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• IPERS retirement benefit
• Optional 401K
• Employee Assistance Program
• Generous PTO (20 days accrued in your first year)
• 9 paid holidays
• Paid trainings and CEU opportunities
• Public Student Loan Forgiveness employer
• Tuition reimbursement
• Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin, or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.