Residential Program Supervisor

Des Moines, IA

Are you looking for an opportunity to lead a group of dedicated individuals, make a difference in the lives of others, and take the next step in your career in the behavioral health field? If so, come join us! At Community and Family Resources, we serve clients who may be in a difficult place and help them work towards a resolution and healthy lifestyle.

We are currently seeking an Adult Residential Program Supervisor in our Des Moines location. This program provides services for both males and females ages 18+ who are struggling with substance use disorders. The person in this role oversees the entire program, including direct supervision of counselors and direct care staff as well as managing client needs and ensuring quality treatment is being provided. If you are looking for a role that is both rewarding and challenging, we invite you to apply!

Key Duties and Responsibilities

  • Responsible for the clinical operation and functioning of program in accordance with the Iowa Health and Human Services Licensure Standards, CARF standards, and Managed Care Contracts.
  • Manage crisis calls, evaluations, treatment planning, case management, and referrals on all adult clients and family members engaging in residential services
  • Assist the program in developing policies and procedures relating to the assessment, treatment, levels of care determination for adult clients, and assist and advise clinical staff in total client care management
  • Supervise staff, including training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Bachelor’s degree in social or behavioral sciences or related field required.
  • Current certification as an Alcohol and Drug Counselor (CADC or IADC) in Iowa is required/preferred.
  • Three years of experience as a full-time substance use counselor or similar program AND three years of supervisory experience strongly preferred.

Education/Experience

  • Bachelor’s degree/Master's degree preferred in social or behavioral sciences or related field required.
  • Current certification as an Alcohol and Drug Counselor (CADC or IADC) in Iowa is required/preferred.
  • Three years of experience as a full-time substance use counselor or similar program AND three years of supervisory experience strongly preferred. 

Schedule

  • Type: Full-Time

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • IPERS retirement benefit
  • Optional 401K
  • Employee Assistance Program
  • Generous PTO (20 days accrued in your first year)
  • 9 paid holidays
  • Paid trainings and CEU opportunities
  • Public Student Loan Forgiveness employer
  • Tuition reimbursement
  • Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process

Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. 

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.