Community and Family Resources is seeking a Receptionist to provide clerical and client services for our Ames location. The person in this role is the first smiling face our clients see. If you have a warm and welcoming personality and want to join a team of dedicated individuals, this may be a job for you!

Essential Duties and Responsibilities:

• Greets visitors, ascertains nature of business, and conducts visitors to counselors or appropriate person.
• Directs caller to destination and records name, time of call, nature of business, and person called upon.
• Makes future appointments and answers inquiries.
• Files correspondence and other records in client files, giving detailed attention to progress notes being in chronological order and other documents in correct file order.
• Prepares/fills out Admission Placement Screening Form with necessary information, using the documentation in the client’s file.
• Compiles documents/forms necessary for preparing group packets (folders given to clients when they first enter treatment)/client intake files.
• Types memos, correspondence, reports, and other documents as needed.
• Maintains outer office appearance, including provisions for client and staff amenities (i.e. pamphlets).
• Reads and routes incoming mail.
• Performs other clerical duties as needed and delegated.

Schedule:

• Type: Full-time
• Hours: Monday-Friday, 8a-4:30p

Education and Experience Qualifications:

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• IPERS retirement benefit
• Optional 401K
• Employee Assistance Program
• Generous PTO (20 days accrued in your first year)
• 9 paid holidays
• Paid trainings and CEU opportunities
• Public Student Loan Forgiveness employer
• Tuition reimbursement
• Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process:

Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. 

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.